Apple hotline. How to contact Apple Russian technical support? For help, contact iTunes support

You need one of the following accounts.

Apple ID If you have already purchased items from the Apple online store, ordered an iPhoto album, or have an account iCloud , then you already have an Apple ID. If you don't have one, you can set it up with using iTunes.

AOL account.

Once you set up any of your accounts, you can specify how you will pay for purchases in the iTunes Store.

Note: AOL accounts may not be available in some countries. For more information, visit the iTunes Store in your country.

Setting up a new Apple ID

Choose Store > Create Apple ID and follow the onscreen instructions.

If you already have a PayPal account, you can specify PayPal as your payment method when entering your credit card information.

Note: Use payment system PayPal is not possible in some countries.

Registering and unregistering from the iTunes Store

After Apple settings ID (or if you are using an existing AOL account instead) You can sign in iTunes Store to buy music and videos, view or change your information account and see your purchase history.

Once you stop using the Store, you can unregister to prevent anyone with access to your computer from making purchases using your account.

Select the menu item “Store” > “Login” (or “Logout”).

You can also sign in to your account by clicking Sign In at the top of the iTunes Store window:

Changing your account information

You can change your Apple ID account name, password, or payment information at any time.

Select the menu item "Store" >

Click Edit.

Make your changes and click Finish.

Your changes take effect immediately.

If you use your Apple ID in other programs, there is no need to update this information in them. Changes you make in iTunes will be automatically applied to all programs that use your Apple ID.

If you have an AOL account, changes you make using iTunes will not affect your AOL account on the AOL service. For example, if you change your password through iTunes, the password you use to sign in to AOL will remain the same.

View your purchase history

You can see a list of all your purchases in iTunes Store .

Choose Store > View My Apple ID and sign in.

In the Account Information window, click View All (under Purchase History).

Purchase History shows what has been purchased by a given account, with the most recent purchases shown first. To see details of previous purchases, click the arrow to the left of the order date. If you don't see your entire purchase history, make sure you click the arrow next to each previous purchase to see all of your purchase history information.

If your purchase history seems incorrect, or you think you were credited for an item you did not purchase, visit

Apple cares about its users and offers them technical support after purchasing devices. If you have problems with Apple ID registration or account blocking, this can all be resolved by contacting technical support. Often, when creating an Apple ID, users receive a message that reads like this: For help, contact iTunes support. How to go there?

On the company's official website in the "support" section you can find answers to frequently asked questions from users. There is information on how to decide for yourself the most common problems with the device (firmware, recovery, blocking, etc.). In the upper right corner you can find an active link to request help.

But if you need to contact iTunes support, this confuses many people. To do this, you can call the hotline number or fill out an application on the official website and they will call you back. In your application, you must describe the reason for your request and write down your contact information so that they can contact you.

To apply, follow these steps:

If you have chosen the option to dial yourself, then after connecting to the operator, tell him your problem.

Reasons for the notification message

Typically, such a notification appears on last stage Apple registration ID. This may happen because you have already created accounts from the same IP address several times. If this is why the problem arose, then simply change your IP. It is not necessary to change the device for this. But, you can only create a certain number of accounts on one device. Once this limit is exceeded, the message “the number of free Apple IDs has been exceeded” will appear.

Alerts about contacting the iTunes Store may occur due to incorrect operation router. Try connecting via Mobile Internet. For many users, this helps them complete the final registration step. Another method is to hard reboot the device.

If you have done all the steps described and it did not bring results, contact support. There is a hotline for this or leave an electronic request on the official website. Information about numbers in your region can be found on the website.

Apple has provided its users with convenient and prompt support service. Having any product from the company, you can dial support from your iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings of certain functions. You will also be able to learn about new properties of the company's products. You can also register your product, have your device repaired, or complain about poor service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore devotes the lion's share to servicing its consumers.

To contact a company representative, you can go to https://support.apple.com and directly contact a specialist via online chat. If it is convenient for you, you can leave your phone number and the operator will call you back at the appointed time. If you have several questions, the expert will readily answer everything and offer accessible solutions. The service is available to its clients at any time of the day in different countries.

Also, if you are in Russia, you can call the single number at any time toll free number Apple hotline in the Russian Federation: phone number 8 800 555 6734.

If you are a resident of Moscow or the Moscow region, then you can quickly get through to the multi-channel support phone number: 8 495 580 95 57 at the tariff applicable to your telephone operator.

Why do you need a hotline service?

By the way, if your Apple device is broken, you can leave a request for repair of your iPhone, iPad or Mac computer at the support service. A specialist will contact you as soon as possible to resolve your problem and help you contact an Apple Authorized Center near you. After all, one of the main principles of the company’s work is trust in it and user support.

If you are interested in information about Apple products and details of its purchase, as well as operating warranties, the Internet is at your service Apple store Online Store, where you can order and receive at any time software, interesting accessories, necessary equipment. To purchase, you need to call the number 8–800–333–51–73, available from 9:00 to 21:00 on weekdays.

Apple has a wide network service centers all over the world and on all continents. So, by going to any company’s technical support website, you will find an interactive map of countries indicating addresses and telephone numbers, chats for communication in the place where you are now. Support is provided by company specialists who will be able to communicate with you in a language you understand.

If you decide to call about a device problem, support will be provided faster if you can find your device's serial number first, as this will help optimally connect you with the right support person.

If the need arises, there is also a convenient online request for support, after which an expert will contact you.

What else can you find out from support?

At the support service, you can learn from specialists about additional service options, as well as find out whether your iPhone or tablet is still under warranty by first entering the serial number of the device. The AppleCare Protection Plan provides telephone technical support and access to additional Apple support services.

The main feature of the AppleCare Protection Plan is that it provides additional rights for all users: additional service universal support, maintenance software product. A warranty on the hardware of the device can be obtained from the AppleCare Protection Plan for a period of up to 3 years, which in turn is cheaper than the cost of spare parts and payment for the work performed by experts who are authorized by Apple around the globe.

Under the AppleCare Protection Plan program, the following products are subject to service: MAC computers, modules random access memory, accessories, batteries, drives, AirPort4 devices.

Often clients call the service because they need help - they forgot iPhone password, iPad or iPod touch, and even worse when the device is locked.

If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else’s iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the iPhone serial number ID or find the owner of the smartphone. There you will also be told about the capabilities of the Find iPhone function for Apple devices.

When trying to create an Apple ID for your iPhone or iPad, or when trying to purchase any digital product in iTunes, the user may receive the error message “For assistance, contact iTunes support: www.apple.com/support/itunes/ www". Trying to start obtaining the ID first leads to a similar result, forcing the user to guess about the reasons for the specified problem. In this article, I will tell you what this error is, what causes it, and how to fix the “Please contact iTunes Support for help” error on your PCs.

This is what the mentioned message looks like:

This problem is of an international nature, and is observed among many Yabloko members around the globe (the English version of the message – “for assistance contact iTunes support...” occurs no less regularly).

According to indirect data, the occurrence of this error in most cases is associated with IP filters that are installed by Apple on unreliable IP addresses of individual users (for example, incorrect registration with the IP data was previously carried out with incorrect data entered, there were problems with the payment card and so on).

Also the cause of this error is standard failure on Apple servers, which also happens sometimes.

How to Fix the "Contact iTunes Support for Help" Error

The solution to the "contact iTunes support" problem may be as follows:

1. Change your IP. Try to register and get your Apple ID not with your standard provider and Internet connection, but somewhere else (in the city center with free Wi-Fi, in some Internet cafe, at work, at university, etc. Further);
2. Contact Apple support https://getsupport.apple.com/, as recommended in the error text. Follow this link, select your current location (for example, Russia), select the device for which you need help - “Apple ID and password” - “Create an Apple ID account and password”. Here select a communication method, for example “Schedule a call”.

   

   Then decide on the day and time of the future call, enter your details and phone number, write down the call code (if available), and wait for a call from a specialist.

   

   Enter your details and wait for a call from a company specialist

3. Use a system bug. The third of these methods does not always work and not for everyone, but there were users for whom it worked. After the error I’m considering appears on the screen, quickly tap on the “Next” button at the bottom of the screen, and if you are patient and lucky, you will be able to complete the registration of your Apple ID.

1. Use US data when registering an Apple ID. If the error I'm looking at appears, do the following:
2. Open App Store and log out of your current account. On the “Selection” tab, go to the very bottom, and, tapping on our login, click on “Logout”.
3. Go to the search tab and search there free application, for example, let it be “Youtube”. Click on “Get” (receive), in the menu that appears, click on “Create Apple ID”.
4. Select a country " United States"(USA). We accept the license agreement by clicking on “Agree”.

Enter your registration information:

1. Email (Email). Here it is better to choose global email services, let it be Gmail.com (mail from Google).
2. Password(password) – combination Latin letters, numbers, and a special character;
3. Security Information(security information) – here you need to indicate security questions and answers to them (remember both, they may be needed when recovering your password);
4. We indicate the date of birth(preferably yours or a loved one, so as not to forget to reset your password if necessary)
5. In the column " Billing information"(billing information) select the payment method “None” and tap on “Next”.

Now you need to enter your real American address and phone number. It is better to take some real address from the state of Florida (there are no taxes on purchases made in the App Store).

Enter the following data, all in English:

1. Street (street);
2. City (city), for example "Tampa";
3. State – FL (Florida);
4. Zip Code (index) – for Florida it is 32830;
5. Area code (city code) – for Tampa it is 813;
6. Phone (telephone) – the last ten digits are needed.

This data can be taken, for example, by searching in Google Maps for some object with the specified data (hotel, university or something similar).

After entering these details, you will be taken to the verification screen. Check the email you provided earlier and follow the link from Apple's confirmation email. If your application (in in this case"YouTube") will begin to load, this will indicate successful creation of Apple ID.

Conclusion

In this article, I looked at the error “Contact iTunes Support for Help,” and various options her decisions. I recommend trying the method of obtaining an Apple ID described above, changing your IP, and also contacting Apple support, who will try to help you fix the dysfunction described above.

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